![]() Like you mention, if you want to give up on installing Dashboard it will not actually affect the usability of your device. The Dashboard Setup is just the installer itself, and not every release of Dashboard will also have a new release of Dashboard Setup so the versions separate. There are 2 version numbers shown, the version for the Dashboard software (3.1.2.5) and the version for the Dashboard Setup software (4.0.2.0). "underneath the WESTERN DIGITAL logo on the dashboard install screen are the words “install version 4.0.2.0:…which means exactly…what?” There is also a standalone installer which can be given out via Customer Support if you need it to install offline, but that will not fix the TEMP folder issue for example. You also need to make sure you have internet connected, firewall isn’t blocking anything, etc. If that is your case, please assign those folders to the default locations for the duration of the install. Thanks common issue with Dashboard install is that users have non-standard TEMP folders assigned in Windows. But… I’m not particularly happy to have wasted an hour on this and have to sign up on a forum no less to try and resolve what would normally be a 60-second install of a hard drive monitoring program. Otherwise, the monitoring program isn’t really that big a deal to have. ![]() Now…while I don’t notice anyone but me with this problem, I’ll assume the other 6 million people who bought a 4tb wd blue mobile sata ssd on Amazon Prime day are having no problems with their WD dashboard download and installation. Not to be found anywhere on the internet. I looked for an older offline version installer of the program. I’ve done this three times in the past hour. ![]() So… I reboot computer and then manually delete the western digital folderĪnd…clean the registry out with ccleaner. I know those kinds of messages so I click to cancel the install…which the program promptly says “uninstalling” and then “finish”.īut… program does NOT delete its “western digital” folder or contents in programfiles(x86)…and if I manually try to delete them, I get the message “can’t because in use”. So, I click on the “view release notes”…response is from windows saying “program is not responding” There is no western digital anything installed Underneath the WESTERN DIGITAL logo on the dashboard install screen are the words "install version 4.0.2.0:…which means exactly…what? Install begins for 7 seconds and then hangs…left it for 10 minutes the first time Samsung Magician and Crucial drive monitor pgms see wd blue drive just fine
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